Shipping policy

SERVICE DELIVERY POLICY

Last updated: 6 September 2026

MyTechAdvisor sells remote technology advisory services. We do not ship physical products.

How services are delivered

Advice is delivered by email, mobile telephone, WhatsApp or an agreed online meeting, depending on the service purchased. Written recommendations are sent to the email address supplied with the order unless another method is agreed.

Delivery times

Delivery estimates shown on service pages begin after we receive the information required to complete the work. Quick Pick recommendations are normally delivered within three working days. Suspicious Link Checks and Tech Purchase Second Opinions are normally delivered within one working day. Consultation timing is agreed with the customer.

Delays

If required information is missing, delivery may pause until it is received. We will contact you if a material delay occurs and agree a revised date or provide any remedy required by law.

No shipping charges

Because our services are delivered remotely, no postage or physical shipping charges apply. Any delivery, installation or other charges for products bought from third-party suppliers are separate and are governed by the supplier's terms.

Contact

For delivery questions, email info@mytechadvisor.onmicrosoft.com and include your order number.